Standard Life Investments

UK

For more information on Standard life Investments please contact us using the details below:

If your query relates to Standard Life Savings business (this includes our Pensions, Wrap/FundZone platform and Investment Bonds products) please use the following link: https://www.standardlife.co.uk/c1/talk-to-us.page for the appropriate contact details

If you have a complaint about any aspect of the service you have received please contact us

Retail clients – mutual funds

For any queries regarding your OEIC or unit trust investments (including ISAs and Investment Funds) please contact our Investor Servicing Centre. Please note you will need to quote your 6 digit reference number for us to be able to discuss your query. This can be found on your valuation statement.

Tel: 0345 113 6966
International: +44 (0) 1268 44 54 88
Email:

The team is available Monday to Friday between 9:00am and 5.30pm.

Or you can write to us at:

Standard Life Investments (Mutual Funds) Limited, PO BOX 12233, Chelmsford, CM99 2EE

Investment Trust shareholders

For any queries regarding holdings of investment trusts managed by Standard Life Investments:

Tel: 0345 600 2268
Email:

The team is available Monday to Friday between 9:00am and 5.30pm.

Institutional clients

Pooled Pension funds

For any queries relating to a Trustee Investment Plan (TIP), investing in pooled pension funds

Global Servicing, Global Client Operations, Standard Life Investments, 1 George Street, Edinburgh EH2 2LL

Tel: 0345 271 9506
Email:

Segregated clients

For any queries regarding segregated mandates

Email:

UK Institutional Business Development Team

Please click here to see the contact details for the UK Institutional Business Development Team.

Strategic Consultant Relations Team

Please click here to see the contact details for the UK Institutional Business Development Team.

Recruitment enquiries

If you’d like information on career opportunities within Standard Life Investments, our recruitment team will be happy to hear from you.

Recruitment, Standard Life Investments, 1 George Street, Edinburgh, EH2 2LL

Email:

Press office enquiries

If you are a journalist, for press office contact details, please click here.

What happens if I have a complaint?

If you have a complaint about any aspect of the service you have received please contact us at:

Standard Life Investments
PO BOX 12233
Chelmsford
CM99 2EE
Telephone: 0345 113 6966
Email:

A copy of our complaints procedure can be viewed here.

If your complaint is not resolved to your satisfaction, you may be entitled to refer it to:

The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR
Telephone: 0800 023 4567
http://www.financial-ombudsman.org.uk

Complaining to the Ombudsman will not affect your legal rights and we will inform you of your rights when answering your complaint.